Effective Date: 08 April 2025
Flo Pro (“we”, “us”, or “our”) operates the website https://flo-pro.co.uk. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website.
1. Who We Are
Our website address is: https://flo-pro.co.uk
Business Name: Flo Pro
Email: info@flo-pro.co.uk
Phone: 07787 118 999
2. Comments
When visitors leave comments on the website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymised hash of your email address may be shared with the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture may be visible to the public alongside your comment.
3. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the site can download and extract location data from images displayed on the website.
4. Cookies
We use cookies to improve your experience on our site. The following outlines how cookies are used:
- If you leave a comment, you may opt-in to saving your name, email, and website in cookies for future convenience. These cookies will last for one year.
- When you visit our login page, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded once you close your browser.
- When you log in, we set cookies to save your login information and screen preferences. Login cookies last two days, while screen options cookies last one year. If you select “Remember Me”, your login will persist for two weeks. Logging out removes these cookies.
- If you edit or publish an article, a cookie will be saved in your browser. This contains no personal data and expires after one day.
You may adjust cookie preferences through your browser settings at any time.
5. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves in the same way as if you had visited the other website directly.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the content—particularly if you are logged in to their site.
6. Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email. We do not share your personal information with third parties unless required by law or explicitly authorised by you.
7. How Long We Retain Your Data
- If you leave a comment, the comment and its metadata are retained indefinitely to help us recognise and approve future comments automatically.
- For users that register on our website (if applicable), we store the personal information provided in their user profile. All users can view, edit, or delete their information at any time (except for their username). Website administrators may also view and modify this information.
8. Your Rights Over Your Data
If you have an account or have left comments on the site, you may request:
- A copy of the personal data we hold about you
- That we erase any personal data we hold about you
Please note: This does not include any data we are legally required to retain for administrative, legal, or security purposes.
To make a data request, please contact us at info@flo-pro.co.uk.
9. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us using the details below:
Flo Pro
Email: info@flo-pro.co.uk
Phone: 07787 118 999
Website: https://flo-pro.co.uk
